Sabobet's Privacy Policy — Your data is completely secure

1 Introduction & Scope

Sabobet is a trusted online betting and gaming platform in Bangladesh. Your privacy is our top priority. This privacy policy explains how Sabobet collects your personal information, why we collect it, and how it is used and kept secure.

This policy applies to all Sabobet services, websites, and mobile applications. It comes into effect automatically whenever you register, log in, or use any of our services. Sabobet adheres to international data protection standards and is committed to ensuring the highest level of security for your information.

We believe transparency is the foundation of trust. That is why this privacy policy is written in plain, accessible language — so you can clearly understand what is being done with your data. If you have any questions, our support team is always ready to help.

2 What Information We Collect

Sabobet collects your information in several ways. The data gathered falls into two main categories — information you provide directly, and information generated automatically while you use the platform.

3 How Your Information Is Used

Sabobet uses your information only for specific, legitimate purposes. Your data is never used for anything unnecessary. Below is a detailed breakdown of exactly how we use your information.

• Account management: Your information is used to create, verify, and manage your account.
• Payment Processing: Financial information is used to securely process deposits and withdrawals.
• Customer Support: Your contact information is used to resolve issues and provide support.
• Security Verification: Technical data is analyzed to detect and prevent fraud and unauthorized access.
• Fulfilling legal obligations: Data is retained in accordance with regulatory requirements.
• Service Improvement: Usage patterns are analyzed to improve the overall platform experience.
• Promotional Communications: Special offers and bonus information are sent with your permission.

4 Sharing Data with Third Parties

Sabobet does not sell your personal information to any third party. However, under specific circumstances and subject to strict conditions, certain information may be shared with trusted partners.

When information may be shared:

• Payment Processors: Used with bKash, Nagad, and similar services solely to process transactions.
• Game providers: Limited data required to operate Live Casino or Fish Game services.
• Law enforcement agencies: Data may be disclosed in response to lawful requests from government authorities or courts.
• Fraud Prevention Service: With security partners to prevent fraudulent activity.

5 Cookies and tracking technology

Sabobet uses cookies and similar tracking technologies on its website and app. These help improve your browsing experience and ensure the platform functions properly.

Types of cookies we use:

• Essential cookies: These are essential for the platform to function properly, covering tasks such as maintaining login sessions and ensuring security.
• Performance Cookies: Used to analyze which sections of the platform receive the most user traffic.
• Functionality Cookies: To remember your preferences, such as language or display settings.
• Security Cookies: To detect and prevent fraudulent activity.

You can manage cookies through your browser settings. Please note that disabling essential cookies may cause some parts of the Sabobet platform to not work correctly.

6 Data Protection & Security Measures

Sabobet protects your information using the latest technology and processes. Our security measures meet the highest industry standards and are updated on a regular basis.

• SSL/TLS encryption: All data transmitted between your device and Sabobet's servers is fully encrypted.
• Two-Factor Authentication (2FA): Option to add an extra layer of security to your account.
• Secure Data Centers: Your information is stored in high-security data centers.
• Routine Security Testing: Regular security audits are conducted by independent third-party experts.
• Fraud Detection System: Suspicious activity is monitored in real time.
• Restricted Access: Only authorized personnel are permitted to access your data.

In the event of a data breach (which we work hard to prevent), Sabobet will notify affected users as quickly as possible and take all necessary steps to address the situation.

7 Your Rights

As a Sabobet member, you have certain important rights regarding your own data. We fully respect all of these rights.

• Right to Access: You can find out what information Sabobet holds about you.
• Right to Rectification: You may request corrections to any inaccurate or outdated information.
• Right to Erasure: You may request deletion of your data under certain circumstances.
• Right to Restrict Processing: In certain cases, you may request that the use of your information be restricted.
• Data Portability: You can request a copy of your information in a specific format.
• Right to object: You may object to the use of your data for specific purposes.

To exercise any of the rights listed above, please contact our support team. We generally respond within 30 business days. Please note that in certain cases, such as where legal obligations apply, retention of data may be mandatory.

8 Protection of Children & Minors

Sabobet is strictly for individuals aged 18 and above. We never knowingly collect information from minors. If anyone registers by concealing that they are under 18, their data will be deleted immediately and their account closed upon discovery during verification.

10 Contact & Complaints

If you have any questions or concerns about this privacy policy or how your information is used, please get in touch. Sabobet's data protection team carefully reviews all requests.

Our support team is available 24 hours a day, 7 days a week. Privacy-related complaints are typically resolved within 7 business days. More complex matters may take up to 30 business days.